CARI-ANNE FRANCIS
Rye Brook, New York | 347.604.4777 | mediationnyc@gmail.com | http://mediation-nyc.org
NEW YORK STATE MEDIATOR – Transformative Mediation | Divorce Mediation | Custody & Visitation Mediation | Community Mediation | Parent/Teen Mediation
WORKPLACE MEDIATION
TRANSPORTATION SECURITIES ADMINISTRATION (TSA) Consultant, 2011 – present
Employed by Koniag Government Services (2019 – present) and Beacon GROUP L.L.C. (March 2011 – 2019)
- Provide Equal Employment Opportunity (EEO) and non-EEO mediation services to employees and managers of TSA throughout the northeast region
- Pre-Mediation Coach: Provide new TSA mediation clients with overview of mediation process and answer questions before first session; set expectations for client settlements
UNITED STATES POSTAL SERVICE, New York, NY, EEO Mediation Consultant, June 2008 – present
Employed by USPS REDRESS mediation program
- Mediate employee/management EEO cases
U.S. DEPARTMENT OF VETERANS AFFAIRS (VA), Workplace Mediation Consultant, May 2017 – June 2020
Employed by Resolution Group
- Provide EEO and non-EEO mediation services to employees and managers of the VA
SCHOOL MEDIATION
CLUSTER, Inc., Westchester Mediation Center, Yonkers, NY
Assistant Supervisor, School Mediation Program, September 2008 – September 2009
- Led conflict resolution teacher training seminars, providing teachers with basic skills to mediate conflicts between students; Led monthly meetings with school mediators; Provided monthly reports to New York State regarding number of school mediations, demographic information and types of mediation conducted in Yonkers, Peekskill and Lakeland School Districts
TRAINING AND CERTIFICATIONS
- XX MEDIATION CERTIFICATION, Institute for Mediation and Conflict Resolution, Inc., Bronx, NY, May 2007
- EMPLOYMENT LAW MEDIATION CERTIFICATION, Scheinman Institute on Conflict Resolution, Cornell University, November 2011
- TRANSFORMATIVE MEDIATION CERTIFICATION, Training conducted by United States Postal Service
- DIVORCE MEDIATION CERTIFICATION, Center for Divorce and Family Mediation, 60 hour/20 week supervised apprenticeship with Ken Neumann
- CUSTODY & VISITATION MEDIATION CERTIFICATION
- COMMUNITY MEDIATION CERTIFICATION, including small claims court and landlord tenant issues
- PARENT/TEEN MEDIATION CERTIFICATION
Training for latter three conducted by Jenny Besch, Director of the Westchester Mediation Center of CLUSTER, Inc., State Certified Trainer
EDUCATION
COLUMBIA UNIVERSITY, Teachers College, Certification & Advanced Degree in Conflict Resolution, May 2007
LESLEY UNIVERSITY, M.Ed., Elementary Education, May 2002
SKIDMORE COLLEGE, B.A., Sociology, May 1999